Warm and welcoming lounge at Cambridge Nursing Home

About Cambridge Nursing Home

WHERE CARE COMES FIRST

A trusted part of the Wanstead community for decades

OUR STORY

It is a very special talent to care, and it has been something we have been doing here in Wanstead for many decades. Cambridge Nursing Home has been a trusted part of the local community since it first opened its doors, providing high-quality nursing care in a warm and welcoming environment.

Our dedicated team works day-to-day providing hands-on nursing care with compassion and professionalism within our dignified and respectful surroundings. The Cambridge Nursing Home motto 'Where care comes first' is at the heart of everything we do.

We believe that every resident deserves to be treated as an individual, with their personal preferences, history and needs at the centre of their care plan. Our person-centred approach ensures that each resident lives as fulfilling and comfortable a life as possible.

OUR VALUES

Caring

We treat every resident with warmth, empathy and genuine compassion, ensuring they feel valued and respected at all times.

Communicative

We keep residents, families and colleagues well informed, listening carefully and responding openly to every question and concern.

Collaborative

We work together as a team — staff, residents and families — to deliver the best possible outcomes for everyone in our care.

MEET THE TEAM

Our leadership team brings experience, compassion and a shared commitment to making every day feel safe, comfortable and meaningful for the people in our care.

Registered Manager

Lisa Jones

Lisa Jones is a dedicated and experienced Registered Nurse with over 24 years of experience working across hospital, community, and care home settings. Having served as a Deputy Manager within the social care sector for the past four years, she has recently taken on the role of Home Manager at Cambridge Nursing Home. Throughout her career, Lisa has been passionate about delivering compassionate, person-centred care that promotes dignity, wellbeing, independence, and quality of life. She believes that every resident deserves to feel valued, respected, and cared for in an environment that feels safe, comfortable, and truly like home. As Home Manager, Lisa is committed to leading Cambridge Nursing Home with kindness, compassion, and a strong focus on quality. She is dedicated to creating a warm and welcoming home where residents receive exceptional care tailored to their individual needs, preferences, and aspirations. Lisa is equally committed to supporting families, ensuring they feel informed, involved, and reassured throughout their loved one's journey. Lisa strives to foster a positive culture where staff feel valued, supported, and empowered to deliver the highest standards of care. Through strong leadership, effective governance, safeguarding, and regulatory compliance, she is committed to ensuring Cambridge Nursing Home continues to provide safe, outstanding care and a fulfilling lifestyle for every resident. Her passion for end-of-life and palliative care is deeply personal. Lisa cared for her mother, who lived with dementia and was later diagnosed with a terminal illness. This experience strengthened her commitment to ensuring residents and their families receive compassionate, dignified, and meaningful support during some of life's most challenging moments. Lisa is proud to lead the team at Cambridge Nursing Home and is committed to building a caring community where dignity, respect, compassion, and kindness are at the heart of everything they do. Motto "Every Life Valued, Every Voice Heard."

Assistant Manager at Cambridge Nursing Home

Deputy Manager

Frances Tan

Frances has worked in the care sector for over 17 years, beginning her journey as a full-time volunteer at East Avenue Medical Centre in 2008. She then undertook volunteer nursing roles in breast care and elderly care services, supporting older people, individuals living with dementia, people with disabilities, and those requiring nursing care. In 2009, Frances volunteered at Hospicio de San Jose, an organisation providing assisted living services for older adults, children with special needs, people with disabilities, and orphans. This experience further strengthened her commitment to compassionate, person-centred care. Frances joined CNH as a Supervised Practice Nurse in 2015, became a Registered Nurse in 2018, and was promoted to Deputy Manager in 2025. Throughout her career, Frances has developed extensive expertise in nursing care, dementia care, and delivering high-quality, person-centred care within residential and nursing home settings. She is dedicated to ensuring that residents receive safe, dignified, and compassionate support that enhances their quality of life and wellbeing. Frances is passionate about ensuring that older people receive high-quality, compassionate, and person-centred care that enables them to live with dignity, purpose, and respect. She has a particular passion for supporting residents, empowering staff to deliver exceptional care, and creating a positive environment where residents, families, and colleagues feel valued, respected, and supported. Her leadership approach is centred on kindness, teamwork, continuous learning, and maintaining the highest standards of care for every resident. Motto "A small act of kindness can make a big difference in someone"

The dedicated care team at Cambridge Nursing Home

OUR TEAM

Our team of dedicated nurses, carers and support staff are the heart of Cambridge Nursing Home. Many of our team members have been with us for years, bringing continuity, familiarity and deep relationships with our residents and their families. All staff receive regular training to ensure the highest standards of care are maintained.

WORK WITH US

Regulated by the Care Quality Commission

CQC Overall Rating: Good

View our CQC report

Gold Standards Framework Accredited Platinum

ENQUIRE ABOUT CARE

If you would like to find out more about life at Cambridge Nursing Home or wish to arrange a visit, please do not hesitate to get in touch. We would be delighted to welcome you.